FAQ
Frequently Asked Questions
When will River Reverie launch?
We’re currently preparing our first collection.
Sign up to our email list to be the first to know when we launch and receive early access updates.
Where do you ship to?
At launch, we will be shipping Australia-wide.
International shipping options will be announced soon.
How much is shipping?
Shipping costs will be calculated at checkout.
Details on shipping rates and delivery timeframes will be shared closer to launch.
What sizes do you offer?
Our sleepwear will be available in sizes XS–XXL.
Please refer to our Size Guide for detailed measurements to help you find the perfect fit.
What fabric are River Reverie pyjamas made from?
Our pyjamas are crafted from soft, breathable, high-quality fabrics designed for comfort and everyday wear.
Full fabric details and care instructions will be listed on each product page.
(You can later change this to modal/cotton once live.)
How do I care for my pyjamas?
To keep your River Reverie pieces looking and feeling their best, we recommend:
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Cold gentle machine wash
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Wash with similar colours
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Do not bleach
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Line dry where possible
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Cool iron if needed
Full care instructions will be included with each product.
Can I change or cancel my order?
If you need to make changes to your order, please contact us as soon as possible.
Once an order has been processed or shipped, we may be unable to make changes.
Do you accept returns or exchanges?
We want you to love your River Reverie purchase.
Our returns and exchanges policy will be available on our Shipping & Returns page once we launch.
Will you be offering pre-orders?
Pre-orders may be available for selected collections.
If pre-orders are offered, all relevant information and timeframes will be clearly outlined on the product page.
How can I contact you?
You can reach us anytime at hello@riverreverie.com or via our Contact Us page.
We aim to respond within 1–2 business days.
Still have questions? Feel free to reach out — we’re always happy to help.